Conditions Relating to Your Use of redbushtea.com
Your Account
If you use the redbushtea.com website, you accept that these Conditions apply (and/or any updates in force at the time you use the website). You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.
Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us within the ‘my account’ area of the website.
We reserve the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.
Privacy
Your personal details will be held and used by us in accordance with the terms of our Privacy Policy.
Access to redbushtea.com
We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Your access to the website may occasionally be suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.
Licence for website access
The content of the website is protected by copyright, trademarks, database and other intellectual property rights. You may retrieve and display the content of the site on a computer screen, mobile device or tablet, store such content in electronic form on disc (but not on any server or other storage device connected to a network) or print one copy of such content for your own personal and non commercial use, provided that you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the site without written permission from the Redbush Tea Company Limited.
Redbushtea.com, REDBUSH, the ‘Bush’ logo, the Redbush Tea Company logo, the various packaging designs and other marks indicated on our website are trademarks or registered trademarks of the Redbush Tea Company Limited. Graphics, logos, page headers, button icons, scripts and service names are the intellectual property of the Redbush Tea Company Limited. The rights in relation to these are reserved. The Redbush Tea Company’s logos and trademarks may not be used in connection with any other product or service, or in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits the Redbush Tea Company Limited except under a licence or other written agreement from the Redbush Tea Company Limited
You may generally use the Redbush Tea Company’s trademarks or products names to refer specifically to the Redbush Tea Company’s products. The Redbush Tea Company does not object to you making referential use of trademarks or product names in advertising, in books and other printed matter, online in internet locations, at public exhibitions or demonstrations, in television programmes/commercials/movies, and/or in videotapes; provided that there is an acknowledgement that these are trademarks or other intellectual property rights owned by the Redbush Tea Company Limited, and provided the use is not disparaging. Your use must not mislead the public as to the Redbush Tea Company Limited, or imply sponsorship, affiliation or endorsement.
We grant you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent from the Redbush Tea Company Limited. This licence does not include any resale or commercial use of this website or its contents, any collection and/or use of any product listings, descriptions, or prices, any derivative use of this website or its contents, any downloading or copying of account information for the benefit of another merchant or any use of data mining, robots, or similar data gathering and extraction tools.
This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. All images used on this website remain the property of the Redbush Tea Company Limited and/or its licensors and may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any purpose without our express written consent.
You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Redbush Tea Company Limited and/or its affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilising the Redbush Tea Company’s or its affiliates’ names or trademarks without the express written consent of the Redbush Tea Company Limited.
You may not create a hyperlink to the Welcome page of the site or use any logo of the Redbush Tea Company Limited, or other proprietary graphic or trademark without our express written consent, except as set out above.
Your conduct
You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.
You understand that you, and not the Redbush Tea Company Limited, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.
You must not use the website for any of the following:
- for fraudulent purposes, or in connection with a criminal offence or other unlawful activity
- to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing or in breach of copyright, trademark, confidence, privacy or any other right or is otherwise injurious to third parties or objectionable or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any “spam”
- to cause annoyance, inconvenience or needless anxiety
Comments and communications
Users of this website may submit comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. The Redbush Tea Company Limited reserves the right (but not the obligation) to remove or edit any content.
Copyright and database rights
All content included on the website, such as text, graphics, logos, button icons, images, and software, is the property of the Redbush Tea Company Limited, its affiliates or its content suppliers and is protected by the United Kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of the Redbush Tea Company Limited and its affiliates and is protected by the United Kingdom and international copyright and database right laws. All software used on this website is the property of the Redbush Tea Company Limited, its affiliates or its software suppliers and is protected by the United Kingdom and international copyright laws.
You may not systematically extract and/or re-utilise parts of the contents of the website without the Redbush Tea Company Limited’s express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without the Redbush Tea Company Limited’s express written consent. You also may not create and/or publish your own database that features substantial parts of this website (e.g. our prices and product listings) without the Redbush Tea Company Limited’s express written consent.
Our contract
When you place an order to purchase a product from redbushtea.com, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we’ve dispatched that product to you. The contract is formed at the time we send the dispatch confirmation e-mail to you and in relation only to the products listed in that email.
Pricing
If a price is incorrectly quoted we will contact you prior to dispatch to notify you of the correct price, and to request confirmation that you still wish to proceed with the order at the correct price.
Electronic communications
When you visit redbushtea.com or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by the phone call. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
Losses
The Redbush Tea Company Limited will be responsible for any losses you suffer as a result of us breaching these conditions if the losses were reasonably foreseeable to both you and us when you commenced using the website, or a contract for the sale of goods by us to you was formed. Our liability in relation to any goods purchased via redbushtea.com is limited to the purchase price of the relevant goods. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website or when a contract for the sale by us to you was formed. The Redbush Tea Company Limited does not limit in any way our liability by law for death or personal injury caused by our negligence or breach of duty.
Alteration of Service and Amendments to the Conditions
We reserve the right to make changes to our website, our policies and/or these Conditions at any time. You will be subject to the policies and Conditions in force at the time that you use the website or that you order goods from us unless any change to those policies or these Conditions is required to be made by a government authority (in which case it will apply to orders previously placed by you.) If any of these Conditions are deemed invalid, void or for any reason unenforceable, that Condition will be deemed severable and will not affect the validity and enforceability of any remaining Condition.
Events beyond our reasonable control
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
Governing Law and Jurisdiction
These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.
Our details
The Redbush Tea Company Limited
90 Long Acre
Covent Garden
London
WC2E 9RA
+44 (0)333 014 3743
All correspondence with The Redbush Tea Company Limited should, where possible, be directed via email to info@redbushtea.com.
